Payment Policies Your credit card will not be charged until the day that your order is shipped.
If you place your order online and provide an email address, you will receive
an e-mail confirmation that your order has been shipped and your credit card
charged. Personal checks are held until cleared. Please do not send cash. We
accept Visa, MasterCard, and Discover. Look for "Vitamin Cottage"
on your credit card statement. Returns Your Satisfaction is Guaranteed. If for any reason you are not satisfied with
a product purchased from us, return the unused portion within 90 days of delivery
with copy of invoice and reason for return and we will refund the original price
of the product. We recommend using insured delivery with delivery confirmation;
you may only return one open container of any single product. View
more information on in-store returns for Natural Grocers by Vitamin Cottage
retail stores. Partial Orders If less than 50% of the order is out of stock we will ship your order without
the out of stock items. These items will not be backordered, but please feel
free to reorder. Your product total and shipping amount will be adjusted to
reflect these changes. If more than 50% of the order is out of stock we will contact you to advise
you of how long it might take to fill your order. With your authorization we
can also ship your order as is and make necessary changes to your order total. If there is a particular item which you know you want to wait for, please make
a note with your order during the checkout processes. Taxes We are required to collect tax in New Mexico (5%), Washington state (7%),
Texas, and Colorado (varies). Your shopping cart will calculate the appropriate
tax based on ship-to address, but that is only an ESTIMATED amount which may differ from your actual charge.
If the cart calculates a tax charge that seems
too high or low, please call and we will correct the problem. Pricing Issues Sorry, we cannot honor pricing errors. If we find a significant difference
between your cart price and correct price, we will contact you prior to shipping. Please check the On Sale section regularly. These products are promoted in
conjunction with the manufacturers and offer especially good deals. EDAP is our Every Day Affordable Pricing, which applies to hundreds of products,
well, every day. These regular prices are often lower than our competitors "sale"
prices, so compare carefully! Although it is our intention to keep them closely similar, prices may be different
between our store shelves, web sites, and printed catalogs from time to time.
Web site prices are not good in stores, and store pricing is not good on the
web. Manufacturer Coupons Sorry, we do not accept manufacturer coupons on web orders. |